Last updated on 3/10/2022 | Get latest review report for $1
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I am lucky to find this hospital only because my Dad's assisted living facility decided to send him there because he was "problematic": "complained back pain" (said nurse), "almost fell, therefore requires 24/7 monitoring, unfit to be a resident at a assisted living" (according to the staff doctor).First time I called to find out why he was checked in at a hospital, because I was puzzled by the voice mail from his residential care nurse, his tending nurse that night Mia was available right away, stating that he never complained back pain, but after using interpreter, they still couldn't find out what bothered him exactly. What surprised me was that she carefully looked up the records, shared it candidly, and didn't' sound defensive at all.After MRI, nothing abnormal, I decided to take him home, instead of following the doctor's recommendation sending him to nursing home. This wouldn't have been possible without Manny bed (case) manager, who supported and understood me, who wants to find a solution for Dad who fell through the crack between 24-hr nursing and residential care. She showed me the third, possibly the fourth option combining palliative care and in home care. She was a sheer miracle for me with horrible hospice experience with my mom who passed away with final stage pancreatic cancer in 2017, which precipitated this ongoing challenge with Dad who continues to spiral downward without any acute illness. Physical therapist and neurologist on duty I met were very positive and helpful. Three other staff I was helped on the phone, Gerardo, Donna, and Cher were also patient and genuinely helpful. I spent almost 8 hours today in Dad's room, Mia and Benny are situated outside in the hallway, not at a separate station, always meeting patient's need above and beyond. Their level of care and dedication was unbelievable.The location and parking were easily accessible. This is one of the best hospital I've been to in California as a family member and also as an interpreter, compared to other upscale modernized hospitals in Ohio I used work on site.
I had a great experience here. It’s not in the greatest neighborhood, and despite what they probably have to deal with on a daily basis, the staff was very caring and accommodating. I can’t remember her name, but I was helped by a pretty, Hispanic lady in the Urgent Care center who got me in to getting my xrays very fast. Then, a nice gentleman came and got me and did my xrays in an fast, efficient manner. Everyone was very friendly and the lady who initially helped me looked out for my safety and let me know to not come alone too late as I was leaving. I definitely recommend this hospital.
Professionally managed with a caring professional staff of Nurses, Doctors, and all support staff. Very clean and well maintained.
I typically dont leave reviews but the staff here deserves more recognition for the work they do. My mom was transferred here from Kaiser since they were overcrowded. They helped her recover from Covid when she was hitting dangerous levels. They took their time to answer my questions about her treatment plan and were also monitoring her underlying conditions.She was released after a week of being stable. She was able to recover and tested negative after being quarantined for an additional 10 days. Thank you for doing everything your team does!!
The reviews here really confused me, I ended up at this hospital for major surgery, the staff was quite literally the most respectful staff I've ever experienced at a hospital, including my local HCP Kaiser who used to be my "good hospital benchmark", Southern California hospital of Hollywood seriously blew me away with how kindly and attentatively I was treated, while I can't speak for more than the surgical services and recovery, every staff member I interfaced with constantly asked if I needed anything, and got it within minutes for me. I stayed 5 days and my only regret is having to go back to Kaiser for my future carer after being spoiled by this place treating me so well.
Great hospital! Gave me I.V pain medicine and is very controlled. The Doctors are helpful!
Great service! Great People! Definitely shoud go to!
I just spent a week at the hospital for a major surgery and recovery time. The staff there was absolutely amazing and they calmed my fears of having to go under for the first time since I was a little kid. I stayed on the second floor where the staff and I had a really good relationship. Shift changes always went smooth and they would always make sure to let me know when there was new staff on duty that I had not met.The hospital director personally came by several times to make sure things were running smoothly.My only negative was that the guest wifi needed improvement. I had to use my own 4G data all week but hey if that's my only gripe I day they were doing quite well.
Good afternoon everybody January 7th I got my SRS here at this hospital it's a great hospital this stuff is really good I wouldn't think other nurses and other managers there for take care of me and my husband I had my surgery with Alexander Sinclair
Wonderful experience. Staff was very compassionate, students working on floors are helpful to keep up with the of patients and security made everything feel comfortable. The hospital is older and more basic, but staff took care of my mom and helped us out with care and concern.
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