Last updated on 4/21/2024
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Family Wellness Md does not have an adequate amount of comments to generate the sentiment analysis.
Dr. Nadia Taylor and her staff are all so kind and truly caring. The nurse was so patient with my stubborn son who was hestitant for his height and weight. That made an impact on me right away. Dr. Taylor was so thorough and took her time answering all of my questions and going over everything with me. In the evening I went to check my phone and had a voicemail with another recommendation for my child - I have NEVER had a doctor follow up let alone leave a message with recommendations. I was amazed by that! Yes - as other reviews have stated there is a wait... but if you have a positive attitude and mIndset about it is not that bad. I've had a wait at any doctor I've ever been to so wouldn't not come back because if a wait. Wonderful experience and can't wait for our next appointment!
Dr Taylor is amazing! Will you have to wait? Probably. But what that means for you as the patient (/patient's parent) is that when it is your turn, you'll have her undivided attention and you can ask every single question you have! I usually have a list! Some important, some "while I'm here, can I pick your brain?" sort of a thing. She HEARS you. She wants you to have all of your concerns addressed and no matter how silly the question, she responds with compassion and kindness. We were in recently and a very young kiddo came in not feeling well, after us, after our scheduled appointment time. I actually saw them come and go before we were put in an exam room. When they were leaving, I saw they had a nebulizer in hand and knew that their babe must have had trouble breathing and if that were my child, I'd appreciate them putting off the well visits to examine my baby! I have no problem waiting and being thankful I'm not the one who needed to be seen quickly.
She is loving and caring to everyone and has a gentle spirit. She always has a kind word for everyone to brighten their day.
Dr Taylor is exactly who I was looking for as a new health conscious mom looking for a physician for my son . We discussed vaccines openly and she had no problem meeting my needs.
This is a small practice with only one doctor and some of her staff lack empathy and basic customer service. When I called because my child was sick, I endured a 10-minute hold, and upon calling back, I received no apology and the woman was rude. They couldn't schedule my son to see the doctor for two days, a recurring issue over the years. Typically, I'm advised to take my sick child to urgent care. This experience was the breaking point for me.
Unprofessional. They schedule appointments when the doctor isn't even there. My appointment was at 10:00 and the doctor did not even get to the office until 10:45. The doctor came in and said hello and proceeded to exam my daughter without even an apology for her tardiness. I explained to her I wasn't happy with the service I received. I didn't appreciate her showing up for work 45 minutes late when she had scheduled appointments. I asked her if she thought that was acceptable or professional. She then said "sorry" and told me I could find another doctor for my kids because she "didn't want to be lectured". She hurried out of the room without telling me the results of my daughters exam or her hearing/vision tests. So I had to wait even longer for her to come back in the room and discuss everything with me. The only reason I take my kids to this place is because they don't force you to vaccinate. But there is nothing else good about this place. Be prepared for a long wait if you come here because this is not the first time this has happened to us. It's just the first time I finally decided to speak up about it. What an embarrassment of a business. *EDITED* the doctor claims I yelled at everyone in her office. Not true at all. I didn't yell or scream, I simply called them out for their lack of professionalism and I guess they didn't like that. This doctor has a God complex clearly, and thinks she can do no wrong. Dr. Taylor thinks because she is the business owner she can show up to work whenever she wants, and keep her paying customers waiting. That's just unprofessional no matter how you look at it. Also, when they emailed me the "dismissal letter" from their office they also sent me a bill for another patient in the practice with personal information including full name, address, and medical information. Obviously it was sent to me by mistake. So careless.
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