Pinnacle Dermatology Barrington's Online Review Report Card Is this you? Claim your profile

Well known. Great experience

First of all, I’m sorry if this review is long, but I have a lot to say and a few people to mention. If I could leave more than 5 stars I would. I called at about 4:00 yesterday, and was put on t schedule for an appointment at 5:30. Unheard of and I am so grateful for this. I got there, and the person at reception was so kind and welcoming. I was called back by a very gentle nurse only a few minutes after arriving. She was very nice and helped me out. I came in to get a mole removed that was bothering me for some time and was a massive blow to my confidence and a huge insecurity. I was seen by Dr. Patel. Incredibly professional and lovely woman. I expressed how embarrassed I was and she made me feel very comfortable before starting the procedure and made sure I was absolutely certain I wanted to go through with it. She had me in her best interest the entire time. I do have a bit of white coat syndrome, my nerves always get the best of me when I’m in a medical setting. She took an extra step to make me feel so comfortable, she called in another nurse (I feel terrible I forgot her name, very kind blonde woman with glasses) for the sole purpose of talking to me as a distraction. I am so terribly sorry that I may have been difficult due to being so nervous. But I am so deeply grateful for the care I received and the extra effort put forth. I have so much respect for Dr. Patel and the kind nurse that accompanied her and distracted me. The nurse that called me into the room also stayed there. All three of them really made that the best possible experience for me. I am so overjoyed with the result, they have removed my biggest insecurity and I now have an overwhelming sense of confidence I never had before. There aren’t enough words to describe what they did for me that was all around an amazing experience from the time I was greeted at the door to the time I left. My insurance covered it 100% with no copay and that is another gratitude I must express. I will go nowhere else and I will request Dr. Patel and the nurses that assisted her next time I go. I went home to my wife and shed a tear. I can’t even begin to describe how insecure this mole made me feel. Leaving a google review is not nearly enough but it’s all I can do. I was sweaty and dirty from work and I probably didn’t smell the best either, I felt very out of place as this is a very high end establishment, but I was so welcomed regardless and nobody payed any mind to me not having freshened up before coming and that made me feel so much better. Please I beg you to tell Dr. Patel and the nurses about my review, I want them to see it. You guys are amazing and what you have done for me goes far beyond words. I have been telling everyone and will recommend you highly to everyone. From the bottom of my heart, thank you for restoring my confidence.

I had a fantastic visit. I was apprehensive to begin with, but the staff was professional and made me feel at ease. I highly recommend!

The doctors and staff are professional and honest better than my last dermatologist. Which starts with the letter D…

I’ve never had a disappointing appointment here! The team and Dr. Madan are excellent and very professional!

Very good service!! All my questions answered, I am very satisfied! I will use services again. Thanks!

Check in was easy. My appointment was on time with no wait. Dr. Patel was very professional and listened to all my questions and concerns.

Very professional and kind employees. The doctor wasn't just on time for my 11 o'clock appointment but, actually a few minutes early. She spent time with me to explain what she found and was very caring.