Last updated on 1/3/2025 | Get latest review report for $1
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Amazingly friendly staff, awesome experience overall :).
The best! These guys are the best dental practice ever! I no longer liver in Somerville, but there is no question of going anywhere else. The care is up-to-date and I feel like I am getting the best recommendations. Also, the softer side of things is great -- warm neck pillow, aromatherapy, and sometimes if there is time at the end of the appointment, a complimentary neck massage. They are friendly and kind and really care. Highly recommend!
First visit today and it was amazing! Wait time was less than 5 minutes. I got my X-rays done and a cleaning. Afsoon ( sorry if I misspelled) the dental hygienist was profession, kind, and did a fanatic job. She was very gentle and did a thorough cleaning. Dr. Wagner was very nice and also took her time looking at my teeth. Thank goodness I found a reliable dental place. The place I went to 6 months ago said I had 10 new cavities and that is without an X-ray. I did not believe them. Today I had my check up and basically Dr. Wagner said I have no new cavities and everything looks good. Also you get a heat pad for your neck during the cleaning, warm towels and spa rocks. It was cool!
Rosie and staff create an exceptionally calm, caring and comfortable environment. I've been fortunate to have a number of good dentists over the years but my experience at Smiles by Rosie stands out even by those high standards. My experiences with cleanings at Smiles by Rosie have been very positive but I want to comment on the experience of a recent filling procedure. I have certain teeth that have always been especially difficult to get numb and I've often experienced significant pain during such procedures. Rosie and her staff demonstrated both the skill and the patience to get my teeth fully numb and to minimize any other discomforts that accompany a filling procedure. As previous reviewers have pointed out there are many other ways that the Smiles by Rosie provides a uniquely positive dental experience from the friendliness of the staff to beauty of the facility to all the little comfort offerings: warm neck pillows, aromatherapy, choice of music etc. I am continually surprised and impressed by the extraordinary quality of the service they provide and I am grateful that they take my insurance. There may be a long wait for an initial appointment but that only reiterates how good this place is. It is completely worth waiting for and you will consider yourself lucky that they were taking new patients at all.
This place is great. Very friendly and comforting environment. Every person I've had do work on me was fantastic. I'd recommend to anyone.
This place is as valuable as an honest car mechanic. I was anxious about my appointment after not having been to the dentist for a while, but the staff put me at ease. After I let them know about my apprehension, they even gave me a neck warmer to help me relax before my cleaning. Dr. Rosie herself is kind and compassionate, and was extremely helpful in answering all of my questions honestly. My previous dentist gave me tons of fillings and recommended braces to fix teeth that had migrated a little after I stopped wearing my retainer. I now wonder now if I even needed all the work he did on me (according to Dr. Rosie I didn't need any fillings), and after Dr. Rosie told me that I didn't need to do another round of braces, I'm sure he was just looking for a referral fee from the orthodontist.
This is a special dentist! Everyone is friendly and kind. It is a welcoming environment where every person goes out of their way to make you comfortable and happy.... from tea in the waiting room, to your choice of music during the exam, to sunglasses to keep the bright lights out of your eyes. On top of that, it's great dentistry too!
I've been going to Smiles by Rosie for 4 years now. They are by far the best dentist(s) I've ever had. I've gone for everything from routine cleanings, cavities, and emergency root canals. They are always able to see me and always do a great job. For someone like me who has had harrowing experiences with sadistic swindling dentists in the past Rosie is a godsend. Theyre clean, welcoming, caring and I never ever feel rushed or taken advantage of. They really go the extra mile with warm neck pillows, custom pandora stations, and my personal favorite - the adult mobiles that hang from the ceilings. But the best part of SBR is that every dentist really cares that youre comfortable and getting the best treatment. I've since moved to the south shore and i still drive an hour to get there every time. I'd still go to SBR if I moved to Michigan.
Thank you, Jessica...
I never review anything, but I think I've left reviews for Smiles by Rosie on every conceivable outlet available. I hate the dentist, I'm neurotic about my teeth, and I still don't LOVE it, but let's just say that Dr Wagner and her staff makes it as pleasant as a visit to the dentist is ever going to get. The website says, "no judgment" and they mean it, there is no judgment, just a genuine interest in getting you the best possible care. The office is set-up in such a way that it's not that awful sterile white of a doctor's office, it's quiet, and the lighting is very soft. It's the kind of place you'd take a nap in if it weren't full of dental equipment. Your cleaning is done by hygienists who are gentle and genuinely interested in your health and soothing any anxiety you may have! The doctors are very soft-spoken, calming, and lovely. The option for nitrous oxide ("Laughing Gas") exists for if/when you need to have work done and at any point, for cleaning or work, you are able to choose your own Pandora station! Every time I leave, I always comment on how nice everyone is and I've been a patient for just over two years now! There has been almost no staff turn over, with the exception of people going on to pursue more education in dentistry, which I think is a massive testimony to the work environment and Dr Wagner's character. Seeing familiar faces there every time I go really helps with my anxiety. There is absolutely no judgment and, perhaps what I appreciate most is the focus on self-care and the conservative approach to dentistry. Too often dentists are keen to drill, poke, replace, crown, etc. and the conservative approach is so refreshing and much appreciated!!! Highly recommend Dr Wagner and everyone at Smiles by Rosie!
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