The Bristal Assisted Living At York Avenue's Online Review Report Card Is this you? Claim your profile

This facility is absolutely beautiful! The staff is beyond helpful and attentive. Don’t think twice about having your loved one here.

Bristal is an amazing place. Our father has been at 2 other senior assisted living centers and this one is by far the best. The place is beautifully appointed, the rooms and facilities are specifically designed for the residents to access everything easily. Dining options on many floors and food is pretty good for a senior assisted living home and we can easily just join in for a meal in the lovely main floor cafe or on dad’s floor. They have plenty of activities and trips to attend that he’s done more while he’s been here than most of his dedicated work/life. What makes this senior assisted living place exceptional is the great staff, their personal attention and friendship with each resident and their genuine care for what my dad personally needs. Most of the team knows my dad, they know what he likes and what he needs, what he loves to eat as well as what he should or should not eat so much. The Bristal team is proactive, collaborate well together and they are pretty responsive to us. Tei at the front desk is amazing. Whenever appropriate, staff will share their direct contact information with us so we can communicate directly to figure things out. We’ve never experienced this kind of customer service and attention to detail before. My dad’s favorite aide on his floor is Alecia Ford. She’s amazing with him and she knows just how to work with him to support him and get him to do the things he needs to do. She’ll even reach out to us if dad needs something. We know how aides have to juggle taking care of many residents at the same time but they also make a point to let the team figure things out so that my dad gets taken care of by his fav Alecia whenever it’s possible. We do have to communicate with Bristal occasionally on what dad needs and how he needs it, but the team steps up, collaborates with us until we figure it out. They are attentive and they follow through. My dad is happy, in great condition and has fewer health incidents here. We saw a picture of him on the day he moved in to Bristal a couple of years ago. Today dad looks happier and he actually looks more vibrant and healthier. We attribute a good deal of this to the amazing team and the great care he gets here. 😊

The Bristal is by far the best luxury senior living development in NYC! The staff are professional, welcoming, friendly, and exceptionally good at what they do. Special shoutouts go out to Derrick and Ryan who made the experience for my family second to none. Highly recommend this property if you are looking for first-class service and a comfortable, affordable, quality home for your loved ones!

I recently visited, and I must say that it's a fantastic assisted living facility. The staff is incredibly professional, kind, and empathetic, and they provide top-notch care to their residents. I had the pleasure of interacting with two employees, Jenny and Melanie, who went above and beyond to make my experience at The Bristal even better. They had a great rapport with the residents and were so patient and kind with them. I could see that they genuinely care about their well-being and go the extra mile to make them comfortable. Their positive attitude and warm personalities made me feel welcome and at ease. I highly recommend The Bristal's York Avenue location to anyone looking for a top-notch assisted living facility. Jenny and Melanie are shining examples of the amazing work being done at The Bristal, and I'm grateful for the opportunity to have interacted with them during my visit.

I wouldn’t trust anywhere else but The Bristal to care for my loved ones. By far the best Senior living in NYC in my opinion.

Senior living facilities in NYC can for sure be competitive… the staff at the Bristal at York made me feel welcomed and informed on important decisions. The standard is just incredible. Would recommend to anyone who needs a home for their loved one!

Great Place to be

The Bristal assisted living facility on York Ave is an excellent choice for seniors who need a little extra help with daily activities. The staff is caring and attentive, and the facility is clean and well-maintained. The apartments are spacious and comfortable, and there are plenty of activities and amenities to keep residents engaged and active. The location is also convenient, with easy access to nearby shops, restaurants, and medical facilities. Overall, the Bristal is a great option for seniors looking for a supportive and welcoming community to call home.

Great place for your love ones. The staffs are phenomenal.

They took care of my grandfather very well.