3 Words to describe my experience at Addison Pain : Expertise ; Sympathy and Efficiency . From the 1st person I made contact with to the last , they ALL were professional and knowledgeable . I would highly recommend Dr. East (he knows his stuff !) and his crew to anyone in pain, in fact, he was recommended to ME by a family member who also had their pain alleviated. Dont let the fancy building and plush office fool you - the pricing is VERY fair and competitive.............(a few months later) This is my follow-up review , after having a Rhizotomy (burning away nerves) I first went to Dr .East with severe Lumbar and Thoracic pain. I was missing a lot of work , not sleeping well and in constant pain. He did diagnostic shots first , to ensure he was treating the correct area . The Rhizotomy itself was slightly painful , but they do offer sedation if you prefer. The first few days after the procedure , the pain would fade out sometimes, but then come back. This is the waiting process , allowing the nerve time to die off. After about 10 days the pain went away. Completely. The entire experience with Dr. East and his excellent staff was just great . 5 stars and 2 thumbs up !