I sat in UPMC East’s emergency room for over 5 hours last Saturday. All they did was take my vitals and send me back to the waiting area. I got so frustrated that I left, and had a prescription for antibiotics called in by a family doctor. Last night I woke up in severe unmanageable pain, so I visited AHN Brentwood this morning. I was done with paperwork, had my vitals taken, and was in a room within 15 minutes. Everyone from the intake concierges to the nurses and doctors were extremely kind. The doctor wrote me a script for stronger antibiotics and something to help manage my pain, and sent me on my way. I was there for maybe one hour in total? Definitely faster than any ER or Med Express I ever visited; they were quicker than my PCP’s office to be honest. You can tell the staff works together as a team, communicates well, and enjoys the work they do. I never had such an easy, efficient, and pleasant hospital experience. 10/10, highly recommend!!