Brace-It Orthotics and Prosthetics

Not going to lie but when I got the prescription for my upcoming vein surgeries, I didn't think too much of going to one of the places on the list and I figured I'd take care of it closer to the time of the surgery (February, but I got the script in September). Well, I may have taken too much time, because it turns out, you actually have to be fitted with things and measured and make appointments to see people at orthotics and prosthetics places. We chose to come to Brace It first because my doctors office said it was the best for insurances. We walked in on a Friday around 330pm and the very nice person at the check in desk let us know that they in fact do not take my insurance and we'd have to pay cash. We left and started calling the other places on the list. Some answered, some didn't, and the ones that took my insurance were not available until after my surgeries would have started. We decided to just pay cash because I needed my equipment. Honestly, I thought the pricing was fair, even close to what I'd expect to pay out of pocket even if my insurance was used. We waited in the office for approximately 5 minutes before we were called back for the fittings. The person helping us was so kind and thoughtful and gave us really great advice for post surgery usage. He made sure to make sure I was confident and wanted to answer any questions I had. He gave us his card and told us we could call anytime if we had any questions we didn't think of at the time. While we were checking out, the person at this desk was also so super kind and helpful and told us to really not feel a way about calling if we had any questions. The customer service here is amazing and I really appreciate that they take walk-ins and are so quick with everything. If you want to come in as a walk-in though, I would call for hours. I'm pretty sure the door said they don't take walk-ins on Wednesdays and they last walk in is at 4pm every other day they are open. Also, the place is very clean and organized. So extra check marks there!

They helpful and very kind

Amazing team. Came in super friendly and very informative. Looking forward to coming back.

Coming in the wait wasn't very long they were quick and efficient with it which I like very much. Prince was very nice and professional. I came on for running shoes and had no problem finding a pair of shoes for me. Wide variety.

Wonderful professional friendly Prince helped me and Paulette Easy to find gps Cool and comfortable

They made the best brace for my son's scoliosis, he never complains about it and he says it's the most comfortable brace he's had. The staff is very friendly and attentive ! We've been coming here for 4 years now and wouldn't think about going anywhere else!

They made the best brace for my son's scoliosis, he never complains about it and he says it's the most comfortable brace he's had. The staff is very friendly and attentive ! We've been coming here for 4 years now and wouldn't think about going anywhere else!

Just walked in everything was perfect, no wait and the ladies up front were amazing!!!! In and out in 3 minutes the gentleman prince was more than helpful. If I could do 10 stars then I would!!!!

Great service and very helpful will be letting friends and family to come to this place

el servicio es excelente y el producto me gusta ordené 2 pares de zapatos y no tuve problema