My husband and I went in for our first annual skin checkup. Called about a month ahead to set up our appointment. Let the receptionist know if you have an urgent concern, to get an earlier appointment. Staff is very friendly. Waiting room is small because you will not be waiting long. Dr Fieleke and his nurse had us both in the same room for our full body checks. I had a chest lesion that was sent for biopsy, my husband had a large mole on the side of his face frozen and taken off and a wart on his finger. The nurse gave us and instruction sheet and went over the skin care we needed. We walked in, registered, was examined, had the procedures, and was out the door in less than an hour. Friendly, thorough, and efficient. Thank you for the nice experience.