I had an excision done last Wednesday. I am naturally an anxious person, but Dr. Pelster and Kristein did a great job at reassuring me and getting the job done. It was quick and painless. The only “pain” I felt was the numbing, but that’s normal. They actually took the time to talk to me about my concerns, and even going as far as to ask me about my plans for the day haha. It was actually more fun than a scary visit. Also, they let me choose what music I wanted to listen to which I thought was nice. Very professional, but not impersonal. I didn’t feel as if I was just “next” in line. That’s a big thing for me. You will NOT regret choosing Dr. Pelster!!