This review is for OrthoAtlanta,Today Oct 28th 2020, I went to OrthoAtlanta with whom I've had a billing issue for some months. I was initially greeted by Ms. Cheri who proceeded to listen to my issue. Cheri immediately sympathized and empathized with my outstanding issue and went into action. Cheri analyzed the situation, gave further needed clarification, and then got a senior manager named Eddie involved. Within 30 minutes the year long issue was resolved and I had all the necessary documentation I needed to also close the issue with credit reporting agencies as well. It was all a simple billing misunderstanding.This is the type of customer service that goes above and beyond just regular day to day duties and operations. It is this type of commitment to excellence that allows me to retain my faith in people. It is the realization that there are still great people out there that will go the extra mile, if you simply approach them the correct way.My sincere thanks to both Cheri and Eddie for going out of their way to take care of a patients concerns without hesitation. Neither of them had to bend over backwards to help me, but yet they did anyway. For this I am eternally grateful. You both get an A+++++ for your attention to detail and just being amazingly helpful.Dr. Simbas you have two staff members that are both worth their weight in gold. You should keep them both for as long as you possibly can. Please ensure they both get Christmas bonuses to properly take care of their families.Happy Holidays and kindest regards,Anthony G.