JUST PERFECT! Sue from Visiting Angels was one of the kindest, most compassionate, caring, and understanding people I've ever had the pleasure of speaking with on the phone. She called me in less than 5 minutes after I filled out the online request. My family had just gone through an unimaginable tragedy with the sudden death of 3 immediate family members in a terrible accident and we urgently needed a caregiver for my mother who just lost 3 of her children. SUE spent at least an hour on the phone with me, just out of pure kindness and sympathy, even though she knew she did not have someone who could come in our area immediately to care for my mom. She promised me, however, that she would work very hard to find the right person as soon as possible and even if she was not able to do so, she would keep calling me frequently to keep me posted and to check on my and my mother's well-being. I never in a million years expected that kind of amazing service. I'm sure that was not in her job description. There are still WONDERFUL people in this world and Sue is one of them. I hope her bosses see this and give her a big fat raise and a promotion. From a very greatful client, who needed a friend that day! Tirzah