Dr Chen is amazing! She cares about her patient by listening patiently to the symptoms, catching the main issue from patient’s description and her observation. She has a systemic way to treat complex problems step by step. After three months of treatment, I feel significantly better now. I know how difficult my situation is, because I have seen multiple doctors over the last 4 years, the improvement was slow. This time I’ve found a doctor who gets me instantly and has a way to treat me. The massage loosens the tightness in my back, cupping gets the wet and cold out of my body, acupuncture strengthens my inner systems, herbs helps me feeling better during my daily life. My body is much warmer than before and symptoms are reducing gradually. Dr Chen also gives advices to help me coping with suddenly happened issues. Her masseuse Jiajia is great too.
Dr Chen provides a comfortable and clean treatment facility for patients. The bed is comfortable with heating pad, heating lamp(s), bed cover is cotton like which doesn’t stick to body when sweat. Vents do not blow on patients directly. She provides hot and cold water, teas and chocolate. She prescribes sufficient amount of herbs so that the treatment can be effective, not to cut down the dosage for the sake of cost saving or just to be on the safe side with a lower dosage. I can tell she is doing her best to treat me in every way. I am very grateful to her professionalism and empathy.