Last updated on 7/12/2022 | Get latest review report for $1
Average Star Rating
Total Reviews
Recent Reviews
Review Sites Found
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
I have only had good experiences there. Dr. Mc Niel and the other staff there are very good.
pleasant.courteous.helpful.clean full service
I've been going to CitiCARE since Dec. 14, 2018. Besides having WAY too many appointments made for follow-ups, and the nurse and Dr.'s assistants ask the same computer questions, which get longer every time you answer yes, and the long wait time to see the Doctor and his assistant is unfathomable. However they are thorough and so far I am getting what I need.
Nice doctors, but some of the administrative staff are unprofessional. This clinic does deal with some difficult patients who can be a challenge, but the dealing with some staff members can be a challenge as well. If you call for an appointment, you are likely to be transferred to voicemail, and eight of out of ten times no one will return your call. Or worse, if you do get someone on the phone, they will put you on hold and never get back to you. I've had to make several trips to the clinic itself just to make an appointment for my elderly parent who refuses to switch doctors.
Excellent healthcare providers but the worst administrators I've ever encountered. None of the people running Citicare have any concern about the patients and community they serve. Many of the phone numbers listed have been disconnected, the numbers that work all have full voicemail boxes and none of the top administrators answer email (I ran a test by emailing each one separately).
The doctors are great but some of the Staff besides the Spanish young man who works the front desk is mad GUETTO in my Fabolous Voice Yaherd!!!
On 10/23/18 bus 2025 cut me off twice. Very dangerous driving.We called and the women that answered the phone could care less. I guess Citicare doesn't really care abouto there pessengers.
Horrific place. I called for 3 weeks straight at different times trying to get someone on the phone. I finally had to walk in there to reschedule an appointment for my mom. While I was in the waiting room I called to see why they weren't answering the phones and saw that they were just sitting around using their cellphones and hangout while the office phone rang. I'm definitely going to try and find a different place to take my mom.
Although the USCIS website says they are approved by the USCIS to do a medical exam, the lady on the phone said they were not doing USCIS certified medical exams; she refused to give me an appointment. Horrible customer service and I immediately found another place to go to.
I give this place ¼ star. My husband went for annual checkup that he had to pay out of pocket and had to wait 3 hours to see the doctor. The lab forgot to do ppd test so he had to come in again get his ppd test and then come three days later to get it checked. The waiting period for the blood work results was an average of 3 weeks. DO NOT GO TO THIS PLACE!! Unless of course you want to waste money and time.
No related location
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.