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Pasadena Villa Smoky Mountain Lodge facility and staff are excellent. We found that the medical system is ill equipped to treat mental illness. Physical issues coupled with mental health issues had reached life threatening status. We are exceedingly grateful to have found the program at Pasadena Villa where the facility and the staff really supported the healing process - for the patient and the family. The patient needed physical and mental healing and the staff ensured that all of his needs were addressed. Recovery is a lifelong process, but the support we received through the program at Pasadena Villa has given us hope for the future.

We were very happy with the professionalism and the compassion that the staff had!

We were scared and overwhelmed when researching residential treatment centers for our son Maxwell. After an exhaustive search, we were very comfortable with Pasadena Villa (PV). From our initial intake email and phone conversations with Laurie Daniels, to our initial visit, to last Saturday, when we picked Maxwell to come home.Laurie and the executive director, Sally Lawes, were very transparent and answered all of our questions. They allowed us to add language into the agreement, provided us with references to call, and had a team available for us to meet with when we visited PV prior to admitting Maxwell.Once Maxwell was admitted, he saw the psychiatrist, Dr. Ownby, within 48 hours. PV involved us in every decision that was made, we had weekly phone calls with Maxwell and his therapist Tom Breitung (who was the best therapist for Maxwell), and they allowed Maxwell to advocate for his own discharge date. Dr. Ownby was great and kept us informed of any changes made to Maxwell's medications. Dr. Ownby met regularly with Maxwell and was involved in several of the phone calls we had with Tom and Maxwell. It was an overall great experience, given the circumstances.Maxwell was also very fond of the entire staff at PV! But most importantly, Maxwell and Tom had a great relationship, which helped with Maxwell's progress. We are hopeful for a brighter future for Maxwell.It was well worth the investment...thank you, PV!

Pasadena is in a beautiful, relaxing setting. The staff there truly care about their patients and well being. They do an excellent job of individualizing care. Their communication with the family of the patient is consistent and valuable. I researched the facility before sending my son there and I was told by a source from the west coast it was in the top three facilities in the country.

SML had been a wonderful experience through difficult times. The level of care and compassion has exceeded our expectations. They truly care about the patient and their family. I would highly recommend this place for residential treatment!

SML helped my mental health grow, helped me set goals, and built great connections for me. I know exactly where to go if I’m struggling. I would recommend SML to anyone who’s wanting to work on their mental health.

Pasadena Villa gave me my sister back when other places would't try due to dual diagnosis. They helped us at a very scary time. they were nice to us. It was pricey up front but the were upfront. No surprises.

This is a great facility. I think anyone in this program will obtain lifelong benefit from the experience: Luda, a therapist, and Anthony, the PHP facilitator are particularly great to work with.

This is one of the better facilities I have used for my clients. The building and scenery are beautiful but more importantly the staff is professional, kind, compassionate, and knowledgeable. My clients have received exceptional care here.

One of my relatives spent 3 months at Pasadena in the Smoky Mountains .. Struggling with Autism Spectrum Disorder with bouts of Psychosis . I visited on a couple of occasions during that time and besides being a fabulous facility they got the job done . With 3 to 4 Group Therapy sessions daily along with one on one sessions . They were able to wean off the medication and the difference has been tremendous. They are not a lock up facility. Actually, they use an integration method so they have their boarders spend time in outdoor , in community activities. From Golf, to bowling and hiking, every weak. Along with visits to shops to buy personal supplies . Highly recommend !!!